All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
📧 Confirmation: You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Policy
At HR Masala, we aim to deliver your orders swiftly and securely, ensuring you enjoy our premium masala collection as soon as possible. Please review our shipping policy below:
Processing Time
Shipping Rates
🆓 Prepaid Orders (Free Shipping)
We offer free shipping on all prepaid orders.
💵 Cash on Delivery (COD) Orders
COD orders are charged at a flat shipping rate of ₹100, regardless of the order amount.
✨ Free Shipping: Enjoy FREE shipping on all prepaid orders!
📦 COD Charges: Cash on Delivery orders have a flat rate of ₹100
Delivery Time
- Standard Shipping: Typically delivered within 5-7 business days depending on your location.
- Express Shipping: Delivered within 2-3 business days for express orders.
⚠️ Important Note:
Delivery times may vary depending on external factors like weather, location, or courier delays.
Shipping Locations
- We currently ship to all cities and towns within India.
- International shipping is not available at this time but will be updated soon.
Order Tracking
- Once your order is dispatched, you will receive an email with a tracking number.
- Track your order via the courier's tracking portal for real-time updates.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us immediately at shreemarutienterprise71@gmail.com. We will assist you with a resolution to ensure your satisfaction.
📧 Report Issues:
shreemarutienterprise71@gmail.comDelivery Issues
- Please ensure the shipping address provided is accurate. HR Masala is not responsible for incorrect addresses provided by customers.
- If an order is returned due to an incorrect address, customers will be responsible for the shipping cost to resend the item.
Customer Support
If you have any questions or concerns, please contact our support team at shreemarutienterprise71@gmail.com. We're here to help!
